Effective Date: May 12, 2026
Welcome to Scopik. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and manage your personal information when you access our website, learning platform, services, courses, applications, or communication channels.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information from users, including:
Personal Information
- Full Name
- Mobile Number
- Email Address
- City and State
- Educational Details
- Business or Organization Information
- Billing and Payment Information
Technical Information
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Website Usage Data
- Login Activity
- Cookies and Tracking Data
Communication Information
We may collect information shared through:
- Contact forms
- WhatsApp conversations
- SMS interactions
- Email communications
- Customer support requests
- Registration and inquiry forms
2. How We Use Your Information
We use collected information for the following purposes:
- To provide educational services and support
- To process registrations and enrollments
- To manage payments and transactions
- To improve website performance and user experience
- To send service-related notifications
- To provide customer support
- To personalize learning experiences
- To conduct marketing and promotional campaigns
- To ensure security and prevent fraud or misuse
- To comply with legal obligations
3. Messaging & Communication Policy
Scopik may communicate with users through various messaging channels, including:
- RCS (Rich Communication Services)
- SMS
These communication channels are used to provide important updates, notifications, customer support, promotional campaigns, and educational information related to our services.
Opt-In Consent
Messages are sent only to users who have provided explicit consent through:
- Website forms
- Registration forms
- Inquiry submissions
- Event registrations
- Newsletter subscriptions
- Course enrollments
- Other approved opt-in methods
Service Messages
Users may receive essential service-related communications such as:
- OTPs and verification codes
- Transaction confirmations
- Payment receipts
- Course updates and reminders
- Technical support responses
- Account notifications
- Security alerts
These communications are necessary for providing our services effectively.
Promotional Messages
Promotional communications may include:
- Educational offers
- New course announcements
- Event invitations
- Webinar updates
- Marketing campaigns
- Product and service promotions
Promotional messages are sent only to users who have agreed to receive them.
Opt-Out Policy
Users may opt out of promotional communications at any time by:
- Replying “STOP” to SMS or messaging communications
- Clicking the unsubscribe link in emails
- Contacting our support team directly
After opting out, users may still receive important transactional or service-related communications when required.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Improve user experience
- Store user preferences
- Analyze traffic and website performance
- Measure marketing campaign effectiveness
- Personalize content and advertisements
Users may disable cookies through browser settings, though some website features may not function properly.
5. Third-Party Services
We may use third-party tools and service providers for:
- Payment processing
- Website hosting
- Analytics services
- Marketing campaigns
- Email communication
- Customer support systems
These third-party providers may access limited information necessary to perform their services but are not authorized to use your information for unrelated purposes.
6. Data Sharing Policy
Scopik does not sell, rent, or trade personal information to third parties.
We may share information only in the following situations:
- With payment gateway providers
- With trusted technology and hosting partners
- With communication service providers
- When required by law or government authorities
- To protect legal rights, security, or safety
- During business restructuring or legal compliance
7. Data Security
We implement reasonable administrative, technical, and security measures to protect user data from:
- Unauthorized access
- Data misuse
- Loss or theft
- Alteration or disclosure
While we strive to protect all information, no internet-based system can guarantee complete security.
8. Data Retention
We retain user information only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
- Improve service quality
Data may be securely deleted when no longer required.
9. User Rights
Users may have the right to:
- Access personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Withdraw marketing consent
- Request account closure
- Raise privacy-related concerns
Requests can be submitted through our official support contact.
10. Children’s Privacy
Our services may be accessed by students and learners. Users below the age required under applicable laws should access our services only under parental or guardian supervision.
We do not knowingly collect sensitive information from minors without appropriate consent where required.
11. External Links
Our website may contain links to third-party websites or platforms. Scopik is not responsible for:
- External website content
- Third-party privacy practices
- Third-party policies or services
Users should review the privacy policies of external websites separately.
12. Changes to This Privacy Policy
Scopik reserves the right to update or modify this Privacy Policy at any time without prior notice.
Updated versions will be published on this page with the revised effective date. Continued use of the website and services indicates acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, you may contact us:
Scopik
Website: www.scopik.in
Email: support@scopik.in